Active incident? Call (905) 359-1121 — 24/7
🇨🇦 Canadian-owned incident response firm. No US parent. Your data stays in Canada. (905) 359-1121 — 24/7 Hotline
Incident Response & Cyber Recovery — Canada

Your environment
is compromised.
We stop it.

Canadian-owned digital forensics and incident response for ransomware, cyber attacks, and business email compromise.

Active on first contact Remote — no on-site needed Canada-wide Eradication before restore
<2 hrs
Initial Response
24/7
Intake Always Open
72 hrs
Median Recovery Target
CA
Canada-wide

Built for organizations without a security team on standby.

Most SMBs facing a cyber incident don't have an internal IR team. They have an IT manager, a business owner, and a phone. That's enough. We take it from there.

Manufacturing — Ontario, GTA & Canada-wide Financial Services & Accounting Firms Professional Services (Law, Architecture, Consulting) Healthcare Organizations Municipalities & Public Sector Technology Companies & SaaS SMBs with 25–500 Employees Organizations Under Active Attack

Four incident types.
One response standard.

Whether you're locked out of your systems at midnight or wiring money to a spoofed vendor, the engagement is the same: contain first, confirm clean, restore completely.

01

Ransomware Response

Environment isolation, malware eradication, backup integrity verification, and staged production restore. We don't bring systems back online until the environment is confirmed clean.

Engage Response
02

Business Email Compromise

Account takeover identification, unauthorized access revocation, mailbox rule audit, wire fraud timeline reconstruction, and insurer-ready documentation.

Engage Response
03

Targeted Intrusions & APT

Persistent attacker activity identified across endpoints, lateral movement mapped, all footholds removed. We confirm the kill chain before declaring the environment clear.

Engage Response
04

Post-Incident Reporting

Root cause analysis, full attack timeline, affected scope inventory, and remediation roadmap — structured for cyber insurers, legal counsel, and executive stakeholders.

Engage Response
How an engagement runs.

The same five-phase process applies regardless of organization size, incident type, or existing security maturity.

01

Contain

Affected systems and accounts isolated on first contact. We do not wait for a complete picture before stopping the spread.

02

Identify

Affected endpoints, accounts, data stores, and credentials confirmed. Full inventory documented with timestamps.

03

Eradicate

Every foothold removed — malware, backdoors, compromised credentials, hidden access. Environment verified clean before restore begins.

04

Restore

Staged return to production with integrity checks at each phase. No system comes back online without confirmation.

05

Report

Root cause, full timeline, affected scope, remediation roadmap. Delivered structured for insurers and legal counsel.

Why organizations call Senrix.

We're not a managed service provider that added "IR" to a services page. Incident response is the only thing we do — which means it's the only thing we're good at.

01

Eradication before restore.

Production access does not resume until every foothold is cleared and the environment is verified clean — not estimated clean. This prevents re-compromise after recovery, which is the most common post-IR failure.

02

No on-site requirement.

Full-scope incident response delivered remotely. No requirement for internal security headcount, pre-installed tooling, or existing vendor relationships. We work with what you have.

03

Insurance-ready close.

Every engagement closes with a structured incident report — root cause, full timeline, affected scope, remediation roadmap — formatted for cyber insurers and legal counsel. Not an afterthought. Part of the standard.

04

Canadian jurisdiction.

Ontario-based. Remote delivery, Canada-wide. Your incident data, your forensic artifacts, and your recovery stay in Canada. No US parent, no cross-border data exposure.

05

Active on first contact, 24/7.

We don't route you through a sales process when systems are down. First contact is operational. We begin guiding containment immediately while the engagement is being formalized.

06

Dedicated IR — not a pivot.

No MSSP services. No vCISO retainers. No compliance consulting. Pure incident response and recovery. Organizations that need a managed service get referred. Organizations under attack get our full attention.

24/7 — Active Incident Response

Breach active?
Don't wait.

Every hour an attacker is in your environment costs you data, money, and recovery time. Call directly for immediate operational guidance. Use the form for non-urgent inquiries.

Hotline (905) 359-1121
Response Within 2 hours — 24/7
Coverage Canada-wide — Remote delivery

Working with cyber insurance? We produce insurer-ready documentation as part of every engagement close.

Submit an intake form
Our team reviews every submission. For active incidents, expect contact within 2 hours.
Can't wait for the form? Call (905) 359-1121 directly.